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Can I buy without customizing the product?

On you will find the "Exclusive" category, with attached the products available and purchasable without customization. We inform you that all other products on the platform can only be purchased with customization.

How can I customize the product?

Within each product page you will find the "Design me" button, highlighted in blue. By clicking on it you will be brought back to the personalization section. Enter your favorite content, in the appropriate "text" section, by selecting the font and color you most want. Once the customization is finished, add the product to the cart.

How can I pay?

The payment methods on the site are: bank transfer, Paypal, Credit card, in installments with Clearpay or with Satispay. Unfortunately, since these are customized products, we cannot make the cash on delivery method available.

Where do you ship and how much does the shipping cost?

We ship throughout Italy. Shipping costs starting from € 7.00, for orders of less than € 100.00. Shipping is free for orders over € 100.00.
If you are from San Marino, shipping is free for any order amount.

International shipping costs

Since June 2021, we ship with DHL Express also to: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Luxembourg, the Netherlands, Poland, Portugal, Romania and Spain at a cost starting from € 24.00. For more information see the page Conditions of sale - Shipping Section

 Zone CountriesShipping cost
Zone 1 :Austria, Belgium, Germany, Luxembourg, Netherlands,€ 24.00 
Zone 2:France, Poland, Spain€ 29.00
Zone 3:Greece, Finland, Denmark, Ireland, Romania, Portugal€ 25.00
How long will it take to receive the order?

For the preparation of the order 4-5 working days are required, while for delivery 24-48 working hours. So, barring delays or requested changes, you will receive your personalized products within 5-7 working days of order confirmation.

International deluvery time

Zone 1: Austria, Belgium, Germany, Luxembourg, the Netherlands, 3 working days

Zone 2: France, Poland, Spain 2/3 working days

Zone 3: Greece, Finland, Denmark, Ireland, Romania, Portugal 4/5 working days

What is bioplastic?

Bioplastic is made from 100% renewable resources, such as corn, sugar cane or cereals. The sugar from these plants is fermented and distilled, and creates lactic acid. Then transformed into PLA, to become a biodegradable and entirely plant-based plastic. For a natural look we have added vegetable fibers and talc to improve heat resistance. These PLA products are suitable for everyday use. To keep the colors bright we recommend hand washing. The products are food grade and free from artificial components such as BPA and melamine.

What is washable paper?

From now on, no more plastic bags! Some of the products on our site are made of washable paper and suitable for everyday use. A responsible alternative to bags and plastic bags. The washable paper bags and sacks are made 100% Food Safe for both Europe (REACH) and the United States (FDA).

What is porcelain stoneware?

Porcelain stoneware products are obtained through the sintering process of ceramic clays, feldspar, kaolins and sand, raw materials that are first ground (transformed into slip), then finely atomized until a powder with a homogeneous grain size suitable for pressing. Natural stoneware, also known as technical stoneware, has a marbled effect very similar to natural marble and maintains the technical characteristics of porcelain stoneware.

What is bamboo and corn material?

Products made of biodegradable bamboo and maize, reinforced with melamine resin, characterized by raw structures, earthy appearance and durability. Bamboo & Corn Based shows that a conscious life can be joyful and trendy. Thanks to the variety of intense colors, the dishes can be infinitely combined according to personal taste. A feast for the eyes.

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